FAQ

What is Field Monitor Pro and why is it an innovative product?

Designed by accountants to provide auditors with a portable dual monitor for field work, Field Monitor Pro is the world’s only clamshell portable monitor. With a patent pending design, Field Monitor Pro has a bright 15-inch color screen, weighs only 4 pounds and is thin enough to travel alongside your laptop.

What are my other choices for a portable monitor?

As accountants looking for a way to make our auditors more efficient in the field, we spent two years searching for a monitor that met the following criteria: full screen, light weight, thin profile, portable, durable and affordable. We found none. Surprisingly, even if “affordable” is removed from our criteria list, there is still no other option.

Why is Field Monitor Pro better to use in the field than a conventional flat panel monitor?

At 4 pounds, Field Monitor Pro weighs less than half of a conventional monitor. It’s easy to carry, so it doesn’t require a separate case like a cumbersome conventional monitor. Since it sits at the same level and angle as a laptop screen, it’s easier on your auditors’ eyes. And its clamshell design makes it as durable as a laptop.

I have never used a dual monitor before. Is it just like having an expanded computer screen?

Even better. A dual monitor works seamlessly with your existing computer and mouse. It stretches your screen for a wider desktop that lets you keep more files and applications open and active, including video. Using a dual monitor makes it even easier to arrange multiple windows quickly, allowing you to work or play more efficiently

How do I set up Field Monitor Pro? Do I need to load software and reconfigure my computer? What type of cable adapter do I need?

Field Monitor Pro requires no software, no cable adapters, and no reconfiguration of your computer. Like any other peripheral, there’s a simple one-time driver install to your host computer. Then, simply plug the provided cord into the USB ports on both your computer and Field Monitor Pro, and you’re done. Field Monitor Pro uses DisplayLink technology; DisplayLink is the world leader in USB graphics technology.

I work for a large firm that doesn’t allow installation of new drivers on our computers. Will our IT administrator have to authorize each laptop individually?

No. We have a "corporate install" method for large firms, which is a silent install for IT administrators to send out over a network, and that allows Field Monitor Pro’s driver to be installed on individual computers.

I like using my current numeric keypad. Can I bypass Field Monitor Pro’s built-in numeric key pad and continue to use my own?

Yes. You can plug your own USB numeric keypad into one of the extra USB ports on Field Monitor Pro to bypass its built-in keypad. You can also use these ports to plug in other items such as a mouse or memory stick.

Does Field Monitor Pro run on a battery?

No. Because low weight and thin profile are critical features of our portable monitor, Field Monitor Pro runs on standard AC power. Further, our research showed that auditors typically do not run their laptops on battery while performing their field work.

Can I use Field Monitor Pro as a secondary monitor for my office or home for non-accounting work?

Absolutely. Field Monitor Pro can be used whenever and wherever added screen space is needed. Its bright 15-inch color screen is perfect for all types of applications, from email and internet, to photo and video.

What kind of warranty do you offer?

We back our product with an industry standard one-year warranty.